Why Is Temu So Cheap In The US? Is It Safe? (2024)

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Temu is quickly becoming an established store here in America. Are you wondering if Temu is too good to be true? You are not alone. The prices on Temu are jaw droppingly low for most Americans. For many products, the prices on Temu can be even lower than on Amazon. How do they do it? Is it safe? The short answer is “because China” and it’s about as safe as most online shopping.

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How Can Temu Be So Cheap?

Let’s dig deeper. Here are a few possible reasons that Temu can offer such low price:

Pinduoduo’s Supply Chains & Consumer Deals Experience

Temu is a sister company of the Chinese e-commerce giant Pinduoduo. Over the past few years, Pinduoduo has provided Chinese consumers with an innovative shopping experience by offering low prices on various products using creative promotions like group buying. This extensive experience with consumer focused deals in China is expected to translate to the American market, where Temu aims to bring similar low-priced deals to customers.

Temu also has access to Pinduoduo’s established supply chains. The large scale of Pinduoduo’s operations allows it to negotiate better prices from suppliers, which are passed on to Temu’s customers.

Temu Can Ship From Factory To Your Doorstep

Temu operates as a pure third-party marketplace, which means that it allows sellers to directly sell goods to customers. This essentially enables Temu to source goods directly from manufacturers in China, cutting out intermediaries and reducing costs. It also creates more competition among sellers and can drive down prices, as sellers try to undercut each other to make sales. Thanks to the majority of the products being shipped from the factory to your doorstep, the prices are the lowest they can possibly get.

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Liberally Sharing Coupons & Free Stuff

Temu has launched numerous social media campaigns and aggressive marketing incentivizing users with coupons and store credits when they convince others to sign up. This has allowed some people to receive products for free or highly discounted products.

In the long term, this word-of-mouth of marketing can help to drive down costs. It can reduce the reliance to spend money on other more expensive advertising channels and pass on the savings to customers. In the short term, this is extremely expensive and could backfire.

Better Tools For Sellers

Temu offers tools that allow sellers to better manage production and inventory, which can help to lower costs for folks shopping on Temu. By having better control over their inventory, sellers can reduce waste and avoid overproduction, which can help to lower costs for consumers buying their products.

Unbranded Goods

The majority of the goods sold on Temu are unbranded, which means they don’t carry the extra costs that come with brands and can further lower the cost of these already low cost Chinese made goods.

Is Temu Cheaper Than Amazon?

Why Is Temu So Cheap In The US? Is It Safe? (1)

Yes, in some instances Temu can be significantly cheaper than Amazon. This has been confirmed over multiple products. However, the best deals are usually limited to commodity, Chinese made products. If you see a ton of the same looking product while searching on Amazon, you may want to check Temu next time to see if it can be purchased for cheaper. When it comes to well known brands like PlayStation or something of that sort, Amazon or Walmart likely remain the best bet. In fact, Temu was significantly more expensive for some gaming systems ($100 or $200 more than retail price) at the time of this writing.

Is Temu Safe?

Online stores like Amazon and Walmart are reliant on third-party marketplaces, which can make it easier for counterfeit, fake, or used products to enter the platform. Both Amazon and Walmart have entire departments focused on fighting this problem that are present on all third-party marketplaces. While there is no clear evidence of this happening on Temu, it’s reasonable to suspect that similar issues could arise as Temu grows in the US. When shopping anywhere online, always use your eyes to double check if a package or product looks suspicious, used or tampered with.

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Since Temu is such a young company, BBB complaints are the best direct source of evidence to determine if Temu is safe or not. Below are a summary of the most common complaints related to the general safety of using the platform.

  • Undelivered packages: There have been complaints from some customers who say their shipments did not arrive on time, or at all.
  • Mysterious charges: Some customers have reported mysterious charges on their accounts.
  • Incorrect orders: There have been reports of incorrect orders being delivered to customers.
  • Poor customer service: The company has received negative reviews for its unresponsive customer service. This can be hard if you have any issue.

Who Uses Temu?

It’s too soon to tell being such a young website. Our prediction is that Temu will adopt the same strategy as its sister company Pinduoduo, targeting less affluent consumers in America who would benefit from the lower prices offered by the company. Initially, Temu may have a greater impact in rural areas, while urban areas may take longer to catch up. However, if Temu stays in the US market, we expect that its reach will eventually expand to urban areas as well. This is just a prediction, and the actual outcome may differ.

Overall, Temu is a very real online store and it has very real low prices. In my opinion, the safety is about the same risk you’d take on shopping on any marketplace which is low. If you are on the fence, I would give Temu a shot and see how it goes. Don’t expect Amazon quality customer service, but you can expect really cheap products that arrive within 1-2 weeks from personal experience.

Post Index

  • How Can Temu Be So Cheap?
    • Temu Can Ship From Factory To Your Doorstep
    • Better Tools For Sellers
    • Unbranded Goods
  • Is Temu Cheaper Than Amazon?
  • Is Temu Safe?
  • Who Uses Temu?
Why Is Temu So Cheap In The US? Is It Safe? (2024)

FAQs

Why Is Temu So Cheap In The US? Is It Safe? ›

Temu's pricing is significantly lower than major retailers like Amazon

Amazon
Amazon houses its in-house brand offerings under the “Our Brands” label, which is separate from exclusive brands. Exclusive brand items are third party offerings sold exclusively through Amazon.
https://en.wikipedia.org › wiki › List_of_Amazon_brands
due to their business model. As mentioned earlier, Temu sources their products directly from manufacturers in China, cutting out the middleman and reducing costs.

Is Temu safe to buy from USA? ›

Temu is a legitimate company and a functioning e-commerce site, but it lacks accreditation from the Better Business Bureau (BBB), which is the standard for major retailers. Many of the tech items being sold on the site look like those manufactured by major companies like Dell or HP, but they're not authentic.

Why are things on Temu so cheap? ›

According to Temu, the items on the site are so cheap because the supply chain runs directly from consumers to sellers. Without a go-between, Temu can slash prices. However, the exclusive use of third-party sellers raises questions about Temu's ethics.

Should Americans buy from Temu? ›

Customer Service Complaints

Temu currently holds a C+ rating with the Better Business Bureau. Upon reviewing their customer complaints, it becomes evident that there are numerous issues reported, ranging from shipping problems to concerns about the quality of their products.

Should I trust Temu? ›

Temu is a legitimate company owned by PDD Holdings, a Chinese company based in Shanghai. PDD Holdings also owns Pinduoduo, Temu's Chinese sister site. Temu takes advantage of tax exemption for low-priced goods that helps keep prices down for US consumers.

What is the warning about Temu? ›

This July, the U.S. Consumer Product Safety Commission issued a recall of 45,300 pairs of children's pajamas sold exclusively on Temu between October 2022 and May 2024, warning they pose a burn risk to children.

What are the risks of Temu? ›

This lawsuit alleges that Temu uses malware and spyware to collect user data beyond what's necessary for an online shopping app. Another lawsuit claims that Temu is careless with user data, failing to enable safe usage and storage of customers' sensitive data.

Why is Temu under investigation? ›

Though it is known as an e-commerce platform, Temu is functionally malware and spyware. It is purposefully designed to gain unrestricted access to a user's phone operating system. It can override data privacy settings on users' devices, and it monetizes this unauthorized collection of data.

Is Temu safe to use credit cards? ›

It's easy to connect a very low price with a scam. Yet, Temu is legit and safe to use even though it offers incredibly cheap products.

Why is Temu so cheap on Amazon? ›

Temu is able to offer products at such low prices due to a few reasons. Firstly, they source their products directly from manufacturers in China, cutting out the middleman and reducing costs. Secondly, they do not spend money on branding or marketing, as their products are unbranded.

Where does Temu ship from in the US? ›

As Temu is a Boston-based company, it works with top carriers in the US, like China Post, USPS, UPS, FedEx, DHL, etc., even if most of its products come from Chinese warehouses and factories. They ensure your products are delivered on time, which you can track through their app or website through your tracking number.

Do Temu clothes have lead in them? ›

Reports reveal elevated levels of lead, PFAS, and phthalates in fast fashion items. Temu's products, like those of its peers, harbor these toxins. In fact, Health Canada revealed that a Shein children's jacket contained more than 20 times the allowable amount of lead for children's products.

What is the safest way to pay on Temu? ›

We can assure you that all of our payment links have PCI certifications. We work with major payment providers like Visa, Mastercard, PayPal, Apple Pay, and Google Pay, which all have stringent consumer protection policies and state-of-the-art technology in place to protect our customers' payment data.

Should I delete Temu? ›

There are many people reporting that after using Temu to purchase items, their bank accounts have been hacked. Temu underwent a class action lawsuit for having malware/spyware embedded in the app. It is recommended that you DO NOT USE Temu.

Can Temu access your phone? ›

But according to cybersecurity researchers, it can also bypass users' cell phone security to monitor activities on other apps, check notifications, read private messages and change settings.

Are items from Temu safe? ›

Counterfeit products: Temu has been accused of selling counterfeit products, which can be a safety concern. To avoid this, it's best to stick to well-known brands and products that have good reviews.

What is the safest way to order from Temu? ›

Tips for Safe Shopping on Temu
  1. Do not download the Temu App. ...
  2. Do not reuse an important password for your Temu login. ...
  3. Only access Temu by navigating to it through your browser. ...
  4. Maintain reasonable expectations about the quality and legitimacy of the goods you purchase on Temu. ...
  5. Do your research.

Is Temu Chinese owned? ›

Temu (/ˈtiːmuː/ TEE-moo) is an online marketplace operated by the Chinese e-commerce company PDD Holdings. It offers heavily discounted consumer goods which are mostly shipped to consumers directly from China.

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