PARTY HOURS -
Birthday Party, Tea Party & Moms Soirée Packages -
Saturday & Sunday
10:00 am - 12:00 pm
1:00 pm - 3:00 pm
4:00 pm - 6:00 pm
Monday - Friday
4:30pm - 6:30pm
Afternoon Party Package -
Monday - Wednesday
4:30pm - 6:00pm
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Are all parties private? Absolutely! All parties & celebrations must be reserved and will have full use of our party and play area for only you and your guests. The gift shop is open to the public during store hours. No walk-in parties or celebrations during normal open-play hours.
Can I celebrate my child’s birthday during open play hours? No. We do not allow walk-in parties or celebrations during normal business hours. Any rearranging of tables, cake or cupcakes, balloon set-ups, or decorations will be considered a party and may result in being asked to put items away or being asked to leave. Charges for a birthday party package may be applied if non-compliance.
Can I celebrate multiple children (twins), another child, or adults on the same party package? Absolutely! There is an additional $50 fee for each individual celebrated at the same scheduled party not including twins.
Where do I make a deposit to save a date? HERE or go to our Party Page. All party bookings are made online, with a $50 non-refundable deposit, that will go towards the balance.
When do I pay the remaining balance? The remaining balance is due immediately after the event at the front register. Any additional add-ons must be paid at the time of adding the extras. All purchases and payments should be made online or in-store by credit card. We do not accept cash or checks.
What happens after I reserve a date? Expect an email party questionnaire within 48 hrs.
Can I cancel my party? Yes, All cancellations must be notified by email. Any cancellation within two (2) weeks of the scheduled party shall result in an additional $25.00 cancellation fee, on top of the $50 party deposit, You can receive a refund on anything paid towards the event however, the fees mentioned are non-refundable, no exceptions.
Due to the nature of our business, we adhere to our non-refundable deposit policy.
Can I reschedule my party? Absolutely. The rescheduling must be within 60 days of the original event date.
Any amount paid including the deposit is fully transferrable to be applied to a different date within 60 days of the original booked date. Reschedules are one-time only.
NOTE: In the event that we must close the facility due to inclement weather, natural disasters, or pandemic closures we will help you reschedule your event.
Can we open gifts during our party? Absolutely! However, we highly recommend that you utilize that time on playtime.
Can I arrive early? Yes! If you are going to personally add decorations to your party, you should arrive within 30 mins before your scheduled event time. (Do not arrive before your allowed 30-minute set-up time, there may be another event in session.)
When does my event conclude?
Your event is scheduled to conclude at the specified end time as agreed upon during the booking process.
Prompt Departure - 15-minute grace period. This ensures that our staff can prepare for the next scheduled event. Failure to adhere to this timing may result in an additional fee of $50.
Decoration Cleanup - If your event involves elaborate decorations, we recommend planning your celebration timeline carefully to allow sufficient time for cleanup without exceeding the agreed-upon end time.
Smooth Transition - The play area will be temporarily closed for the last 10 minutes to facilitate a seamless transition for the conclusion of your party.
Can I add more time to my event? Absolutely! To extend the event time you should reserve the last party slot of the day (weekdays 4:30-6:30pm & weekends 4-6pm). $100 per additional hour, $50 per additional half-hour, with prior notice.
Can I add more child guests to the party list? Absolutely! You can add party guests for an additional fee of $11 per child guest. The facility capacity is 50 mixed of adult & child guests.
Can my child who is turning 7yrs or older have a birthday party at LLN? Absolutely! We welcome anyone who loves to play make-believe. Our space is designed and intended for children 6 yrs. and under. Please be advised that there may be limitations on what older children can do here. We kindly request that older children participating in the party play appropriately with ALL of our play equipment, structures, and toys. Any broken toys or objects will be charged.
Can I bring extra décor? Absolutely! Our facility’s aesthetics already set the stage for a beautiful backdrop for any celebration. However, you may bring your own decorations in a labeled box or bag. Use hooks that are pre-hung. There is to be NO taping, gluing or stapling to walls or furniture, NO pinatas, NO confetti, and NO glitter Why? Because our babies can eat it and choke.
Suggestions on what extra décor to bring ahead of time.
Themed plates, cups, and table covers
Themed backdrop or hanging banners
Non-edible favors (e.g. toy favors, party hats…)
Pre-inflated and pre-assembled balloon garlands
All decor should be preassembled (our party assistant will only do placement of decor, not assembling it.)
We provide a variety of balloon arrangements garlands, balloon arches, and balloon table toppers to name a few. (See our party add-on list)
Can I bring entertainment? Yes! You may bring a licensed entertainment company like face painters, balloon art professionals, character actors, magicians, or DJs. (Please inquire about the personal party planner policy.) Advance notice with proof of their business general liability insurance is required. Note the set-up time will remain at 30 mins. Adding professional services could take a longer time for setting up so we recommend reserving the last party of the day for $100 per additional hour, $50 per additional half hour.
Can I bring food or catering? Absolutely! You may bring home-cooked, pre-packaged food or catering. All consumable items including cake & desserts should be brought within the 30 mins set up time frame before the event begins.
Things to consider when bringing food items:
Party/loot bags that contain edible treats
Drinks to be brought chilled, rolling coolers or bring a bag of ice
Adult - easy serving foods (e.g. appetizers, charcuterie boards, canned/ plastic bottled drinks)
Children - kid-friendly foods (e.g. pizza, chicken tenders, juice boxes)
Consider specific foods for your food allergy-sensitive guests
Should I clean up after my event? No! We are experts at cleaning up after parties, let us take care of you!
Do ALL my party guests have to wear socks? Yes! Guests may wear shoes in the lounge area only and no shoes in the play area. Non-slip socks are required. Forgot socks? $2.50 non-slip socks in all sizes are available at the check-in counter. (Add non-slip socks for your party guests for only $2 ea.)
Can we walk around barefoot? Nope! Please wear socks. Shoes? No! However, you and your adult guests may wear shoes in the lounge area. Why? Because our babies crawl and play here, we want to maintain our floors clean and free from any outdoor debris (snow salt, pet poop, glass, etc.). Slippers are located near the restrooms for restroom use only.
We eagerly anticipate the opportunity to assist you in hosting a special and memorable party for your little one!
If you have any questions or need further assistance, please don't hesitate to reach out:
Email us directly at: www.welcome@laylaslittleneighborhood.com
Call us: (385) 387-1501
