by phonewire | Mar 4, 2023 | Research
After testing over 25 different business phone headsets and brands, we prepared the following list of the top 5 best wireless Bluetooth business headsets we recommend for the demands of daily use at work teams. Our recommendation standards are high because work communications require highly reliable solutions — or it’s simply not a solution. If you have any questions about our recommendations or you’d like to request a quote to provide headsets for everyone in your office, please give us a call anytime to discuss your project and how we can help.
Is a “UC version” with USB Adapter really necessary?
Almost all Bluetooth business phone headsets easily connect with today’s cell phones, so you would think it should be just as simple to connect a wireless headset to your PC. You might feel that buying the “UC” version headsets with a USB adapter isn’t something you need, since most PCs have built-in Bluetooth these days. If so, the standard Bluetooth model should work fine, right? Maybe, but then again, maybe not.
Here are a few points to consider:
- Not all computers have the latest version of Bluetooth built-in. The included USB adapter matches the correct Bluetooth version the headset requires.
- Audio quality is typically better and more consistent when you use the USB adapter and a business-rated wireless headset.
- You normally get a longer wireless range when you use the USB adapter instead of a typical built-in Bluetooth connection.
- With the USB adapter, your connection is more reliable and easier to move between computers without pairing.
- Integration of your headset’s buttons to answer and end calls with your Mac or PC software is often available only by using the USB adapter.
5. Shokz OpenComm UC
Designed for Windows, Mac, Android, iPhone
Noise-canceling microphone: Yes
Noise-canceling earphones: No
Battery talk time: Up to 16 hours
Weight: 1.2 ounces
Bluetooth version: 5.1
Warranty: 2years
Cost: $
Pros: Extremely lightweight. This business Bluetooth headset doesn’t cover ears so you can hear caller and sound around you simultaneously. Also, the best all-day comfort because your ears are open you won’t feel pain or ear fatigue after all-day wearing.
Cons: No charging stand. Bone conduction sound output lacks substantial bass so it is not best suited for music listening.
OpenComm is Shokz’s first Bluetooth headset designed specifically for communication and it’s a home run! Using bone conduction technology and featuring an open-ear design, OpenComm enables clear communication through the DSP noise-canceling boom microphone and helps you stay connected to your surroundings while you’re on the road, on a job site, or at your desk.
A headset like this, using bone conduction, can enhance the lives of some people with hearing loss. Unlike traditional headphones that use air to transmit sound through the eardrum, bone conduction technology transmits sound by mini vibrations through the skull, to the inner ear, bypassing the eardrums. And since they sit outside the ear and not in or on the ear, people with hearing aids can easily and comfortably wear this headset.
4. Jabra Evolve2 65 UC
Designed for Windows, Mac, Android, iPhone
Noise-canceling microphone: Yes
Noise-canceling earphones: No
Battery talk time: Up to 35 hours
Weight: 6.3 ounces
Bluetooth version: 5.0
Warranty: 2years
Cost: $
Pros: Affordable but reliable construction. Noise-canceling microphone works well in most applications making it great for business use.
Cons: No noise-canceling for your own ears. The single-ear model may be slightly uncomfortable.
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Whether you’re working in the office or on the go, background noise can really disrupt your focus. The Evolve2 65’s isolating foam oval ear cushions and new angled earcup design effectively block out your surroundings, providing impressive passive noise cancellation.
When outfitting an entire office with new headset technology, costs can quickly add up. The Evolve2 65 keeps costs manageable without sacrificing quality or user comfort. And, the available Jabra Direct software allows for simple management of firmware and inventory control for smooth deployment. The Evolve2 65 sets the standard for essential devices in the new modern workplace.
3. Jabra Evolve2 75 UC
Designed for Windows, Mac, Android, iPhone
Noise-canceling microphone: Yes
Noise-canceling earphones: Yes
Battery talk time: Up to 24 hours
Weight: 6.9 ounces
Bluetooth version: 5.2
Warranty: 2years
Cost: $$
Pros: 8 built-in microphones with selectable levels of active noise cancellation. The microphone boom folds up when not in use and activates automatic mute. Ear cushion uses a new dual-foam design for extra comfort.
Cons: No single-earphone headset option. Just a bit heavier than other business wireless headset brands.
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Because hybrid working can be noisy, the Evolve2 75 was designed with 8 strategically-placed microphones and advanced beamforming technology. Even when the kids are home, the train’s crowded, or the office is a little too noisy, with Jabra’s world-leading call technology they’ll hear you and not your surroundings.
Ready for a whole new standard of comfort? Jabra created a revolutionary new dual-foam technology, with an ergonomic earcup design featuring a re-engineered leatherette ear cushion pattern for improved ventilation. From the train, to the street, to the café, to the airport, and back to the office again, the fully adjustable Advanced Active Noise Cancellation (ANC)™ means you are able to focus anywhere.
2. Yealink BH72
Designed for Windows, Mac, Android, iPhone
Noise-canceling microphone: Yes
Noise-canceling earphones: Yes on BH76 model
Battery talk time: Up to 35 hours
Weight: 6.7 ounces
Bluetooth version: 5.2
Warranty: 2years
Cost: $
Pros: Best microphone noise isolation from nearby distractions. Your voice will sound very natural with excellent rejection of surrounding noise. Great music reproduction for a business-quality headset. The microphone boom slides in when not in use.
Cons: The microphone boom sliding arm feels loose. The retractable microphone boom works well, but movement feels loose and doesn’t inspire confidence in build quality.
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The Yealink BH7X Bluetooth Wireless Business Headset provides a stylish appearance, with high-definition audio quality, retractable hidden microphone arm technology, and Yealink Acoustic Shield Technology supported by dual microphones. It allows users to quickly transform any place into an office, providing the user with a mix of both high-definition professional audio and optimized music playback experience. BH72 is available in a Lite model as well as the Business version which supports an optional multi-functional wireless charging stand.
Industry-leading professional acoustic components and technologies, including professional Ole Wolff Diaphragm & Hi-Fi Level Audio Codec aptX & intelligent dynamic ANC for hearing and Acoustic Shield Technology & Multiple Noise-Cancellation Microphones for voice pick-up, are applied in the BH7X series for world-class voice quality in daily applications. There is no compromise to your music and calling experience wherever you are.
1. Poly Voyager Focus 2 UC
Designed for Windows, Mac, Android, iPhone
Noise-canceling microphone: Yes
Noise-canceling earphones: Yes
Battery talk time: Up to 19 hours
Weight: 6.2 ounces
Bluetooth version: 5.1
Warranty: 2years
Cost: $$
Pros: Extremely comfortable business headset to wear all day. Great balance of weight and build strength.
Cons: Active noise-cancellation in earphones could be slightly better. Desk charging stand is larger than other brands.
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The Poly Focus 2 creates an experience of acoustic excellence others can’t touch. The loud and distracting background noise almost disappears with 3-levels of advanced digital hybrid ANC. With the Focus 2 headset, you’re ready to have the most critical conversations with confidence. The discreet microphone boom on the Voyager Focus 2 is not only noise canceling but, with its multiple microphone Acoustic Fence technology, it literally creates a virtual noise-free bubble in front of your mouth.
With up to 25 hours of talk time, it lasts all day. If you need more just plug it in and use it as a wired USB headset. And, the Poly Lens software gives IT teams visibility and control over headset devices. Deploy, configure, update, and get valuable insights from one endpoint or thousands using one scalable platform. Poly Lens makes it simple: no heavy IT lifting is required.
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