by Joe Rossignol
Apple agreed to pay up to $14.4 million (CAD) to settle a class action lawsuit in Canada that alleged the company secretly throttled the performance of some iPhone models ("batterygate"), and eligible customers can now submit a claim for payment.
Apple's settlement received court approval on March 4, and the claims period began today, according to law firm Rochon Genova LLP. To submit a claim, visit the settlement website, select "Submit a Claim" in the top menu, and follow the steps. A serial number for an eligible iPhone is required. The deadline to submit a claim is September 2.
Each affected customer will receive a payment of between $17.50 (CAD) and $150 (CAD) from Apple per valid claim submitted, with the exact payout amount to be dependent on the total number of claims submitted.
To be eligible, you must be a current or former resident of Canada (excluding Québec) who owns or owned an iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, and/or iPhone SE with iOS 10.2.1 or later installed or downloaded, and/or an iPhone 7 or iPhone 7 Plus with iOS 11.2 or later installed or downloaded, before December 21, 2017.
Apple has denied all of the allegations as described in the lawsuit, and the settlement does not represent an admission of fault. The settlement allows for Apple to avoid the additional time and costs involved with continued litigation.
Apple was sued in multiple Canadian provinces over iPhone battery throttling in 2018, including Alberta, British Columbia, Ontario, and Saskatchewan. The cases were filed shortly after Apple revealed that it had started throttling the maximum performance of some iPhone models with "chemically aged" batteries, when necessary, to prevent the devices from unexpectedly shutting down. Apple introduced this power management system in iOS 10.2.1, but it initially failed to mention the change in that update's release notes, leading to public outcry. Apple eventually apologized about its lack of transparency, and temporarily lowered the price of iPhone battery replacements to $35 (CAD) until the end of 2018.
Apple agreed to pay up to $500 million (USD) to settle a similar class action lawsuit in the U.S., and payments started going out in January there.
Tag: iPhone Slowdown
[ 62 comments ]
Top Rated Comments
klasma
6 days ago at 02:33 pm
Is there any way people could stop putting "-gate" at the end of everything?
Apple is a gatekeeper, what do you expect?
Score: 6 Votes (Like | Disagree)
oofio2461
6 days ago at 02:18 pm
I'm willing that %99 of the claims will only get 17.50, that's only worth a meal at McDonalds.
Score: 4 Votes (Like | Disagree)
whiteashsaturday
6 days ago at 04:30 pm
I wish I could throttle my SE2020 model down, this thing rips through battery, and for what... so it can sit there hyper processing FindMy data to drain 10% battery per hour?
There should be a setting, in Settings > General > Slow down my performance to extend battery life.
Score: 3 Votes (Like | Disagree)
expectdelay
6 days ago at 02:31 pm
Is there any way people could stop putting "-gate" at the end of everything?
Score: 3 Votes (Like | Disagree)
Junior117
6 days ago at 02:06 pm
excluding Québec
I need to know why Québec always gets punched in the face for everything...
Score: 2 Votes (Like | Disagree)
JPack
6 days ago at 09:18 pm
All my family’s iPhones were bought before Dec 2017 and fall within the criteria and still say ineligible, any other reasons it could be?
If the model is Canadian localized (e.g. VC/A, CL/A), manufacture and activation date is within range, and device has not been replaced, then it may be because it's purchased from a carrier. Some carrier devices, for some reason do not have a validated purchase date according to Apple, even though it's been activated within the period. These serials seem to be invalid.
Score: 2 Votes (Like | Disagree)
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